Customer Relationship Management/Market Segmentation
The objective of this powerful contact system is to provide a comprehensive list of contacts with your company. Once established, you will have the power to perform in-depth analysis of the needs and objectives of your contacts.
This business solution provides an efficient means of identifying customers and prospects, enabling you to target market and enhance your customer service.
This business solution can be used for management of company relationships, company contacts, individual customers and media relationships.
Market Segmentation/CRM is an integral part of Freedom Series/ec21.
BCS has been developing software specifically for the wholesale distributor since 1985. The resulting integrated solution, Freedom Series/ec21, is functionally rich in each of the following applications:
- Internet Order Management & Customer Service
- Sales & Customer Service
- Inventory Control, Purchasing & Replenishment
- Warehouse Management
- Accounts Receivable & Credit Management
- Accounts Payable
- General Ledger, Budgeting & Financial Reporting
- Sales Analysis
- Sales Commissions
- Faxing & E-mailing
- Electronic Data Interchange (EDI)
- Customer Relationship Management/Market Segmentation
- Business Analysis Module
- Demand Planning & Forecasting
- Real-time Remote Order Entry & Customer Service
- Business Performance Management
- System Management
phone: +1-800-729-7950