Our application solution consists of sales, operational and financial warehouse management software as well as
state of the art web commerce capabilities. In meeting the needs of distributors over the
past 21 years, we have identified the following critical elements upon which we base our
solutions:
Money, Money, Money
- The management of the warehouse inventory and accounts receivable assets is one of the primary
keys to a distributor's profitability.
- The competitive and economic environment which wholesale distributors operate demands our
software solution increase the productivity level of its employees.
- The information and technology solution which we offer must offer a cost effective
means for a wholesale distributor to gain a competitive advantage.
- With increased competition, our solution must allow wholesale distributors to differentiate
themselves by our supplying unique and innovative customer service features.
SaaS Model
Our solution, which is available in the traditional fashion, distributor brings software
in-house, is also available in SaaS Model. This allows the wholesale distributor to utilize our
warehouse management software solution on our hardware located at our data center.
Contract Flexibility
We offer our solution, "Freedom Series/ec21" with
- Standard User Based Software license agreement
- Standard Software license agreement
- Monthly Usage & Maintenance Agreement
- SaaS Model Monthly fee
Professional Services
"FREEDOM F*I*R*S*T" is our engineered approach to a successful implementation of "Freedom
Series/ec21". This program is designed to ensure that all tasks required for the successful
implementation of our solution are part of the project plan. We assign our experienced staff
members to work with your staff to ensure a smooth, efficient and timely implementation.
Professional Services are available on a continuous basis for consultation, enhancements, new
product development and training.
Freedomnet Continuous Service and Support
Freedomnet Continuous Service and Support is BCS's unparalleled approach to supplying
the best customer service in the industry. The networked approach utilizes a link between
BCS and its customers on an as needed basis.
Computer-to-Computer Connection
The customer's Server and BCS's Server are connected on an as needed basis in this
server/IP environment via a high-speed connection.
Hotline Support
When you call BCS with a problem or a question regarding the use of our products,
BCS can respond immediately. Problems are solved in minutes versus hours or days.
Problem Diagnostics
One of the tremendous values in having this connection is the ability to solve problems
immediately. As you discuss a problem with our Customer Service personnel, they are able
to see what is happening on your computer.
Program Fixes and Updates
As program fixes or updates take place, BCS can transmit the changes to you for your
testing and production use.
Documentation Updates
Because of the use of on-line help, BCS has established a process whereby all Freedomnet
users receive on-line help updates electronically.
Technical Bulliten Board
Another benefit of this connection is the ability for BCS customers to send BCS
messages as well as for BCS to send messages to customers.
New Releases
Once you contract for a BCS application, you are entitled to all new releases at no charge
as long as you remain a Freedomnet customer under maintenance.
Product Enhancement
It is our experience that some distributors have developed unique business practices. The
flexibility of Freedom Series/ec21 and the ability to mold it to your company personality
usually accommodates your unique business practices. If, however, Freedom Series/ec21 cannot
meet a particular business need, BCS can provide competent, experienced help in designing
and implementing an enhancement to Freedom Series/ec21 to meet your particular need.
Enhancements performed by BCS are quality tested and documented, and are supported on an
on-going basis.
