• SaaS Model - Our solution, which is available in the traditional fashion, distributor brings software in-house, is also available in SaaS Model. This allows the wholesale distributor to utilize our warehouse management software solution on our hardware located at our data center.

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• SaaS Model - Our solution, which is available in the traditional fashion, distributor brings software in-house, is also available in SaaS Model. This allows the wholesale distributor to utilize our warehouse management software solution on our hardware located at our data center.
• Contract Flexibility - We offer our solution, "Freedom Series/ec21" with
  • Standard user based software license agreement
  • Standard software license agreement
  • Monthly usage & maintenance agreement
  • SaaS model monthly fee
• Professional Services - "FREEDOM F*I*R*S*T" is our engineered approach to a successful implementation of "Freedom Series/ec21". This program is designed to ensure that all tasks required for the successful implementation of our solution are part of the project plan. We assign our experienced staff members to work with your staff to ensure a smooth, efficient and timely implementation.
  Professional Services are available on a continuous basis for consultation, enhancements, new product development and training.
• Freedomnet Continous Service and Support Services - Freedomnet Continuous Service and Support is BCS's unparalleled approach to supplying the best customer service in the industry. The networked approach utilizes a link between BCS and its customers on an as needed basis.
• Computer-to-Computer Connection - The customer's Server and BCS's Server are connected on an as needed basis in this server/IP environment via a high-speed connection.
• Hotline Support - When you call BCS with a problem or a question regarding the use of our products, BCS can respond immediately. Problems are solved in minutes versus hours or days.
• Problem Diagnostics - One of the tremendous values in having this connection is the ability to solve problems immediately. As you discuss a problem with our Customer Service personnel, they are able to see what is happening on your computer.
• Program Fixes and Updates Program - As program fixes or updates take place, BCS can transmit the changes to you for your testing and production use.
• Documentation Updates - Because of the use of on-line help, BCS has established a process whereby all Freedomnet users receive on-line help updates electronically.
• Technical Bulliten Board - Another benefit of this connection is the ability for BCS customers to send BCS messages as well as for BCS to send messages to customers.
• New Releases - Once you contract for a BCS application, you are entitled to all new releases at no charge as long as you remain a Freedomnet customer under maintenance.
• Product Enhancement - It is our experience that some distributors have developed unique business practices. The flexibility of Freedom Series/ec21 and the ability to mold it to your company personality usually accommodates your unique business practices. If, however, Freedom Series/ec21 cannot meet a particular business need, BCS can provide competent, experienced help in designing and implementing an enhancement to Freedom Series/ec21 to meet your particular need. Enhancements performed by BCS are quality tested and documented, and are supported on an on-going basis.

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