
Butler Commerce Solutions (BCS) was incorporated in May, 1985 as a warehouse distribution software
developer and services company.
Butler Commerce Solutions is headquartered in Raleigh, NC and has devoted all of our years in business to the
development, marketing and support of a line of wholesale distribution warehouse management and inventory control
software; business applications for wholesale distributors called "Freedom Series/ec21".
We provide our customers with installation, implementation, training, and on-going support for our warehouse
distribution software suite utilizing a sophisticated mix of techniques and communications networking.

"Freedom Series/ec21", RPG & Java
"Freedom Series/ec21" is an integrated suite of customer driven business applications which are available
in RPG and Java on the IBM System i and Java for Microsoft and Linux servers utilizing DB2, System i and MSSQL
databases.
Our application solution consists of sales, operational and financial warehouse management software as well as state
of the art web commerce capabilities. In meeting the needs of distributors over the past 24 years, we have
identified the following critical elements upon which we base our solutions:
- SaaS Model - Our solution, which is available in the traditional fashion, distributor
brings software in-house, is also available in SaaS Model. This allows the wholesale distributor to utilize
our warehouse management software solution on our hardware located at our data center.
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- SaaS Model - Our solution, which is available in the traditional fashion, distributor brings software in-house, is also available in SaaS Model. This allows the wholesale distributor to utilize our warehouse management software solution on our hardware located at our data center.
-
Contract Flexibility - We offer our solution, "Freedom Series/ec21" with
- Standard user based software license agreement
- Standard software license agreement
- Monthly usage & maintenance agreement
- SaaS model monthly fee
- Professional Services - "FREEDOM F*I*R*S*T" is our engineered approach to a successful implementation
of "Freedom Series/ec21". This program is designed to ensure that all tasks required for the successful implementation
of our solution are part of the project plan. We assign our experienced staff members to work with your staff to ensure
a smooth, efficient and timely implementation.
Professional Services are available on a continuous basis for
consultation, enhancements, new product development and training.
- Freedomnet Continous Service and Support Services - Freedomnet Continuous Service and Support is BCS's
unparalleled approach to supplying the best customer service in the industry. The networked approach utilizes a link
between BCS and its customers on an as needed basis.
- Computer-to-Computer Connection - The customer's Server and BCS's Server are connected on an as
needed basis in this server/IP environment via a high-speed connection.
- Hotline Support - When you call BCS with a problem or a question regarding the use of our products,
BCS can respond immediately. Problems are solved in minutes versus hours or days.
- Problem Diagnostics - One of the tremendous values in having this connection is the ability to solve
problems immediately. As you discuss a problem with our Customer Service personnel, they are able to see what is
happening on your computer.
- Program Fixes and Updates Program - As program fixes or updates take place, BCS can transmit the
changes to you for your testing and production use.
- Documentation Updates - Because of the use of on-line help, BCS has established a process whereby
all Freedomnet users receive on-line help updates electronically.
- Technical Bulliten Board - Another benefit of this connection is the ability for BCS customers to
send BCS messages as well as for BCS to send messages to customers.
- New Releases - Once you contract for a BCS application, you are entitled to all new releases at no
charge as long as you remain a Freedomnet customer under maintenance.
- Product Enhancement - It is our experience that some distributors have developed unique business
practices. The flexibility of Freedom Series/ec21 and the ability to mold it to your company personality usually
accommodates your unique business practices. If, however, Freedom Series/ec21 cannot meet a particular business
need, BCS can provide competent, experienced help in designing and implementing an enhancement to Freedom Series/ec21
to meet your particular need. Enhancements performed by BCS are quality tested and documented, and are supported on
an on-going basis.
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